A walkthrough for HVAC owners

One job, start to finish. No spreadsheets.

This is exactly what happens to a real job in TradeFlow Pro — from the moment a customer books to the moment their card payment lands. Four steps, one record, nothing re-typed.

01

The customer books online

A homeowner finds your booking link — on Google, Facebook, or a text you sent. They pick the service, describe the problem, and choose a time window. No account, no phone tag.

  • The request lands in your lead inbox the moment it's submitted
  • The customer gets an automatic confirmation text and email
  • Speed-to-lead is handled even when you're on a ladder
Online booking — customer's view

Request service

AC not cooling

Name · Maria Garcia
Address · 418 Elm St
Today, 2:00 – 5:00 PM
Confirmation text sent automatically
02

You send a Good / Better / Best estimate

Turn the request into a priced estimate with up to three options. The customer reviews it from a private link and approves with one tap — you see it instantly.

  • Options priced once — no re-typing into invoices later
  • Customer approval is timestamped and stored on the job
  • Declined or expired estimates stay visible, never lost
Estimate — customer's approval link

Estimate #1042 · Garcia residence

Good

Capacitor replacement

$280

Better

Capacitor + contactor + tune-up

$465

Best

Full repair + 1-yr maintenance plan

$790
Customer approved “Better” Approved 4:12 PM
03

The job hits the dispatch board

Approved work becomes a scheduled job. The board shows today's run sheet, urgent calls, unassigned work, and each tech's load — so double-booking and overloads are obvious before they happen.

  • Conflicts are flagged when two jobs overlap for one tech
  • The technician sees the job on their phone, works offline, and syncs later
  • The customer gets an automatic 'on my way' text when the tech heads over
Dispatch board — your view

Today's run sheet

2 techs · 0 conflicts
8:00M. GarciaAC repair · D. RuizOn site
10:30D. BrooksNo heat — furnace · J. OkaforEn route
1:00A. ChenTune-up · D. RuizScheduled

Techs see these jobs on their phones — offline included.

04

Invoice sent, card payment collected

When the work's done, the invoice goes out from the same record — with before/after photos attached. The customer pays by card from a secure link, can add a tip, and you watch it land.

  • Deposits, progress billing, and change orders stay tied to the job
  • Payments reconcile automatically — no spreadsheet matching
  • Invoices export to your accounting without re-entry
Invoice — customer's payment link

Invoice #2077

Garcia residence — AC repair

Paid
Better option — approved estimate$465.00
Tip (optional, customer-added)$20.00
Total$485.00
Card payment received · receipt emailed · before/after photos attached

See it with your own jobs

Set up your workspace and run your first job through it.

Create your workspace